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02/09/2010
9 Feb 2010 10:25:00
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Queries or complaints about your product or service. Queries or complaints about your porduct or service would be when you recieve lots of complaints about your service, for example. Toyota have been recieving complaints about their faulty accelerator pedals on some Toyota vehicles made in the passed 5 years. Customers...
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No. of complaints about your employees. If you have a high number of complaints about your employees that is bad customer service, For example If Prison guards were abusing the inmates there would be alot of complaints about missconduct.
Paulie Young
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